When you’re looking for a soul — or crafting the mission statement — of a brand, keep a few things top of mind: there are things that you can’t say — and there are some things that are simply expected.
My old creative director Paul Bennett used to say: “You can’t say you’re sexy… you just have to be sexy”. What he meant by this is that some things have to be shown — and saying them is not only weird but kind of invalidates them.